Infofit's career specialists are ready to answer your questions.


If this is an after hours call, we will contact you the next business day.

International Students COVID 19 Protocols

INFOFIT is a small school and we do not have student housing on site.  Before an international student is set to arrive, we provide them with options of short term housing at a variety of locations near our school.

Communication With Prospective And Accepted International Students

Infofit commits to transparency regarding uncertainty of border reopening and risks of international travel.

Accepted International Students will receive email instructions that include the following information for their pre-arrival planning:

  • Federal and provincial health, safety and legal obligations, such as mandatory self- isolation, that international students entering Canada are required to follow on arrival at their final destination in B.C.
  • Safe transportation to self-isolation destination.
  • Suitable accommodation options for self-isolation period.
  • Self-isolation supports (resources for food/medical care, social/mental health supports)
  • Infofit’s COVID-19 safe operating plan with program-specific requirements and policies.

Post-arrival Communication with Students and Co-arriving Family Members, Includes:

  • Infofit commits to regular and robust monitoring during 14-day self-isolation period.
  • Infofit will provide Support resources for students’ mental wellbeing.
  • Information on anti-racism and COVID-19 stigma will be available to all students and staff. The guide to preventing and addressing social stigma is found here.



Prior to Your Welcome to Canada and Studies at Infofit, please read this information in its entirety and ask us any questions you may have.

The Government of Canada has put in place emergency measures to slow the introduction and spread of COVID-19 in Canada. You must quarantine for 14 days, provide contact information and monitor yourself for symptoms subject to any Order made under the Quarantine Act imposing isolation or quarantine requirements upon entry.

Your compliance with this Order is subject to verification and enforcement. Those in violation may face transfer to a quarantine facility as well as fines and/or imprisonment. Keep this instruction handout to support your compliance with the requirements outlines below.

  • Ensure you have a suitable place of quarantine that has the necessities of life, is not a group living environment, and is not shared with those at risk of more severe disease.
  • Go directly to your place of quarantine without delay and stay there for 14 days from the date you arrived in Canada.
  • You must wear a suitable non-medical mask or face covering while in transit, unless you are alone in a private vehicle.
  • Practice physical distancing at all times.
  • Where possible, use only private transportation such as a private vehicle to reach your place of quarantine.
  • Avoid contact with others while in transit:
    • Remain in the vehicle as much as possible;
    • If you need gas, pay at the pump;
    • If you need food, use a drive through;
    • If you need to use a rest area, put on your mask and be mindful of physical distancing and good hygiene practices.

You must monitor your health for 14 days

If you start experiencing any symptoms of COVID-19 (new or worsening cough, shortness of breath, fever equal to or greater than 38°C, chills, fatigue or weakness, muscle or body aches, new loss of smell or taste, headache, gastrointestinal symptoms like abdominal pain, diarrhea, vomiting; or feeling very unwell):

The 14-day period starts again if, during your quarantine period, you develop any signs and symptoms of COVID-19, including those noted above, or if you are exposed to another person subject to this Order who exhibits signs and symptoms or tests positive for COVID-19.


  • Go directly to your place of quarantine, and avoid making any stops while in transit.
  • Check-in within 48 hours of arrival through the ArriveCAN app or call 1-833-641-0343.
  • Report your symptoms through the ArriveCAN app or call 1-833-641-0343 every day until the end of your 14-day quarantine.

What you can and cannot do during your 14-day quarantine

Prohibited during quarantine:

  • You may not leave your place of quarantine unless it is to seek time-sensitive medical services.
  • You may not have any guests even if you are outside and stay 2m apart from them.
  • You may not use shared spaces such as lobbies, courtyards, restaurants, gyms or pools at your place of quarantine.

Permitted during quarantine:

In your place of quarantine you may:

  • Live with family/friends who have not travelled with you provided you have a separate bedroom and bathroom, if possible.
  • Use shared spaces such as a kitchen, provided you:
    • Limit interactions with others in the household and wear a mask or face covering if a 2m distance cannot be maintained;
    • Keep surfaces clean;
    • Use private outdoor spaces (i.e. balcony)

Recommended during quarantine:

  • Wash your hands often with soap and warm water or use an alcohol-based hand sanitizer containing at least 60% alcohol.
  • Avoid touching your face.
  • Cover your mouth and nose with your arm when you cough or sneeze.

You will be called from 1-888-336-7735 to verify your compliance during your 14-day quarantine.

Note that you may also be contacted by provincial/territorial authorities throughout your 14-day quarantine. If federal and provincial/territorial guidelines differ, you should follow the most precautionary and stringent requirements.

Public Health Authority

British Columbia Telephone: 811

How to Access Food During Self-isolation

Here are some convenient ways to access food during your self-isolation (quarantine) period.

Food Delivery Apps

Grocery Delivery

We recommend you order a week or two in advance of your preferred delivered date.

Meal Kit Delivery

If you have a kitchen.

Check out meal kit reviews, comparisons and discounts.

Help While Isolating

If you are experiencing any symptoms of stress or anxiety, here is a list of places that you can reach out to for help

Crisis Centre

The Crisis Centre of BC is dedicated to providing help and hope to individuals, organizations, and communities.

Health Link BC

Call 811 and speak to a nurse

Mind Health BC

For help with mental health and substance use challenges you may be struggling with.

Kids Help Phone

Talk or text a counsellor for any issues

Culturally-aware crisis support is available 24/7 to Indigenous people in B.C. through the KUU-US crisis response service.

Faculty and staff can access counselling and wellness services through employee and family assistance programs through Employee Blue Cross. Sign into CARESnet at

Creating your self-isolation plan

Remember it is your responsibility to create your self-isolation plan and be prepared.

When making your self-isolation plan, carefully review and follow these guidelines:

Submit your self-isolation plan

After you’ve created your self-isolation plan, you are required to submit your plan through the following forms:

  • Canadian Self-isolation ArriveCAN mobile app
    All travelers entering Canada must submit their self-isolation plan through the ArriveCAN mobile app within 48 hours before arriving in Canada. This can also give you a faster processing at the airport upon arrival. Save proof of having submitted your information, such as a printout or screenshot of the app on your phone, as you might need to show this to airline staff before boarding a flight.
  • British Columbia’s (BC) Self-Isolation form
    All travelers arriving in BC must submit their self-isolation plan online before or after arriving in British Columbia.

If you have questions about your self-isolation plan, contact Service BC—you can find their contact information on the right side of the page.